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Join the Avanath team
Community Manager
Vistas at Lake Largo
500 Harry S Truman Drive Upper Marlboro, Maryland

Avanath is proud to be named one of top property management companies to provide affordable housing for the work force. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work and be.

Overview

This role will be responsible for managing the community in an efficient and profitable manner and creating the greatest possible satisfaction and wellbeing of its associates and residents, consistent with the goals and objectives of the company and community owners.

Job Type: Full Time
Salary: TBD
Experience: 5+ Years
Responsibilities

You Are A+ - (Aptitude, Authentic, Aspiration and Ambition)

  • An Aptitude for Connecting
    • You have a knack for creating a sense of community, as well as the drive to go the extra mile to create a spectacular experience for all residents. Your success and purpose are driven by the relationships that you build.
  • Proactive Problem-Solving Practices (3Ps)
  • An Authentic Attitude
  • An Aspiration for Follow-up and Follow Through
  • An Ambition to Support Residents and Colleagues
    • There is no “I” in team for you. You understand that your participation and support are integral to the success of Avanath, and ensuring that each resident feels seen, heard and understood.
Key Accountabilities
  • Fiscal Accounting                                         
    • With Regional Manager, prepares Property Annual Operating Budget
    • Prepares and reviews monthly operating statements for accuracy, budgets to actual variances and bottom-line cash flow control
    • Produces reports and monthly financials in an accurate and timely fashion
    • Prepares and submits subsidy vouchers, where applicable
    • Overseeing large capital projects and communicating between multiple departments.
    • Implements a system to achieve 0% rent delinquency.
  • Staff Leadership                             
    • Makes day-to-day decisions on all matters related to operations.
    • Demonstrate good communication skills and help ensure effective communication with residents, community, agencies, owners and team members.
    • Assesses and completes employee's performance appraisal at least once per year. Recognizes team members when performance has met or exceeded company expectations; manages poor performing team members with clear expectations. Challenges all team members to achieve higher levels of performance by establishing and communicating clear goals.
    • Able to respond to any team member concern, maintenance condition, resident problem, breach of security, and/or emergency.
    • Coordinates and oversees on-site operations including budget implementation, compliance matters, vendor relationships, contractor workmanship, rent collections, accounts payable, etc. to ensure smooth operations of the property
    • Creates and supervises the schedules of all personnel to ensure maximum efficiency.
  • Resident Relations + Customer Service                            
    • Maintains a secured confidential file for each employee including emergency contact information, performance appraisals, reminders, schedules, application, etc.
    • Provides information to residents on a variety of community related subjects.
    • Refers residents as necessary to other appropriate services and agencies which might be able to offer assistance
    • Markets and leases new and turnover residential units.
    • Reviews lease, responsibilities and policies with resident at move-in, escort them to new home, when possible.
    • Implements system for providing all necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints.
  • Adherence to PM Rules, Regulations and Guidelines                             
    • Respond to any potential housing violations and liability concerns regarding the property.
    • Seeks approval and guidance of Regional Manager within specified parameters.
Physical Demands & Working Conditions
  • This position works within  the community, which may include accessing residents' units for life and safety matters and a normal office environment. There may be contact with residents, employees and the public. Due to the potential exposure risk, the use of personal protective equipment (PPE) is required. The incumbent in this is classified as essential staff and is expected to report to work and adhere to all safety and business protocols established during the pandemic.  Please be further advised that Avanath does require temperature and symptom monitoring to assist the teams in minimizing risk of exposure.
  • Frequent sitting and walking
  • Repetitive use of computer, keyboard, mouse and phone
  • Reading, comprehending, writing, performing calculations, communicating verbally
  • May work in an elevated site, may walk on uneven ground
  • Occasional squatting, bending neck/waist, twisting neck/waist, pushing and pulling

Qualifications

  • 5-7 years of experience in the property management industry
  • 2+ years of experience as a community/property manager
  • Knowledge of LIHTC and Tax Credit qualifications highly desired
  • Strong leadership skills required
  • Strong interpersonal, verbal and written communication skills
  • Ability to interact effectively with senior executives
  • Ability to work well under time and other constraints
  • Familiarity and ability Microsoft Office (Word, Excel, PowerPoint), Internet and email

Benefits

How Avanath Supports You We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer:

  • Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
  • Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
  • Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates
  • Development – a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching

Diversity & Inclusion Avanath Capital is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion (“DEI”) are at the very core of Avanath’s operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part our culture, our reputation and our  achievements. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our organization’s diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:

  • Respectful communication and cooperation between all employees.
  • Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
  • Work/life balance through flexible work schedules to accommodate employees’ varying needs.
  • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for the diversity.

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